G'DAY, HOW CAN WE HELP YOU?
Sea to Summit
Warranty, Repairs, and Spare Parts
What is your warranty policy?
How do I start a warranty claim?
How long does the warranty process take?
How can I expedite my warranty claim?
What's the fastest way to have my claim answered?
My warranty request was answered, when will my replacement item arrive?
How do I know if my item qualifies for warranty?
If I have a discontinued item, can I still submit a warranty claim for it?
If I bought my gear secondhand, can I warranty it?
How do I warranty my item if I bought it as a Pro Purchase?
Can I still warranty my item if I don't live in North America?
My new product isn't quite what I was hoping for, can I submit a warranty claim to exchange it for a different product?
The performance of my product is not what I had hoped for, can I submit a warranty claim for a new item?
What should I do with my product if it is unrepairable?
If I damaged my gear beyond repair, can you help me?