Air loss in Aeros Pillows is most frequently due to a puncture, or an issue with the airproof barrier or one of the RF welds.
(most weld or airproof barrier issues are due to moisture from condensed breath remaining in the pillow during longer-term storage. For this reason, we recommend storing your Aeros Pillow unrolled with the valve open).
Aeros pillows can be quite tricky to repair, so replacement may be the best option. If the pillow was purchased from an authorized Sea to Summit reseller, this replacement would be covered by warranty.
US and Canadian consumers should fill out our warranty form (including where and when the pillow was purchased) – we’ll be happy to assist you further.